Refund & Return Policy

Last Updated: September 7, 2026

We want you to love your Camella Coast purchase. If something isn't quite right, we're happy to help.

Returns

We accept returns of eligible items within 30 days of delivery.

To be eligible for a return, items must be:

• Unworn, unused, and unwashed

• In their original condition

• Free from stains, odors, makeup, deodorant, or other signs of wear

• Returned with all original tags attached

Items that do not meet these requirements may not be accepted.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

• Items marked "Final Sale"

• Gift cards

• Personalized or custom items

• Items that have been worn, washed, damaged, or altered after delivery

How to Start a Return

To request a return, email camren@watt-group.com with your:

• Name

• Order number

• Item(s) you would like to return

• Reason for the return

Please do not send a return without contacting us first.

Unless an item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Original shipping charges are non-refundable unless the return is due to an error by Camella Coast.

Please allow additional processing time for your bank or credit card provider to post the refund to your account.

Exchanges

Need a different size or color? Email camren@watt-group.com with your order information. Exchanges are subject to product availability.

If the requested replacement is unavailable, we may offer a refund instead.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email camren@watt-group.com as soon as possible.

Include your order number and photos of the item and packaging so we can review the issue and make it right.

Lost or Stolen Packages

Camella Coast is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.

If tracking shows your package as delivered but you cannot locate it, please contact the shipping carrier first. We will provide reasonable assistance when possible.

Order Cancellations

If you need to cancel or change your order, email camren@watt-group.com as soon as possible.

We cannot guarantee changes or cancellations once an order has entered processing or has been shipped.

Contact Us

If you have questions about a return, exchange, refund, or order, please contact:

Camella Coast
Email: camren@watt-group.com