Shipping Policy

Last Updated: September 7, 2026

Thank you for shopping with Camella Coast. We work to get your order packed and on its way as quickly as possible. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

Business days do not include weekends or holidays. During new releases, sales, holidays, or periods of high order volume, processing times may be longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your order and available shipping options.

Any free-shipping promotions will be subject to the terms displayed at the time of purchase.

Delivery Times

Delivery times vary depending on your location, shipping method, and carrier. Any delivery dates or estimates provided at checkout are estimates and are not guaranteed.

Camella Coast is not responsible for carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Tracking Your Order

When tracking is available, you will receive tracking information after your order ships.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

If you have questions about your shipment, email camren@watt-group.com with your name and order number.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact camren@watt-group.com as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipped.

If an order is returned to Camella Coast because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to have the package resent.

Lost or Stolen Packages

If your package appears to be lost in transit, please contact camren@watt-group.com, and we will provide reasonable assistance in working with the shipping carrier.

Camella Coast is not responsible for packages that are lost or stolen after the carrier has marked them as successfully delivered to the address provided with the order.

Damaged Packages

If your order arrives damaged, please contact camren@watt-group.com as soon as possible.

Include your name, order number, and clear photos of the damaged item and packaging so we can review the issue and determine the appropriate next steps.

International Shipping

Camella Coast currently ships within the United States only.

If you plan on offering international shipping, this policy should be updated before accepting international orders.

Shipping Restrictions

We reserve the right to restrict shipping to certain locations or cancel an order if we are unable to safely or reasonably deliver to the address provided. If an order is canceled for this reason after payment has been collected, the applicable amount will be refunded.

Contact Us

For questions about shipping, tracking, or your order, please contact:

Camella Coast
Email: camren@watt-group.com